Legal
Privacy Policy
How Omniport collects, uses, and protects your personal information.
Last updated: May 22, 2026
Overview
Omniport (“we”, “us”) provides an omnichannel customer support platform. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.
Information we collect
We may collect information you provide directly, such as name, email, phone number, company website, and plan selection when you sign up or contact us.
We automatically collect limited technical data such as IP address, browser type, device information, and usage analytics to operate and improve the site.
How we use information
We use your information to respond to inquiries, onboard customers, provide support, improve our product, send service-related communications, and comply with legal obligations.
- Account and onboarding communications
- Product updates and security notices
- Billing and subscription management where applicable
- Fraud prevention and abuse detection
Sharing and processors
We do not sell your personal information. We may share data with trusted service providers (hosting, analytics, email, payment) who process data on our behalf under contractual safeguards.
Retention and security
We retain personal data only as long as needed for the purposes described in this policy or as required by law. We implement reasonable administrative, technical, and organizational measures to protect your data.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us at contact@omniport.app to exercise these rights.
Contact
For privacy questions, email contact@omniport.app or write to Omniport, Dhaka, Bangladesh.